Tailored Programs to Meet Your Specific Needs
All Done In-House by AFR
Avoid the pitfalls of traditional portfolio insurance risk management, such as unnecessary force placement, expensive and time-consuming internal risk management, and costly blanket policies. AFR’s robust insurance tracking and reporting capabilities give lenders greater insurance coverage transparency and confidence with compliant, cost-saving practices.
eliteTrac from AFR Services
Developed by AFR Services, eliteTrac transcends traditional risk management methods. With eliteTrac, lenders control their insurance documentation and protect their portfolio with the necessary processes to ensure proper insurance coverage.
eliteTrac’s superior use of technology, including artificial intelligence, combined with detailed follow-up and management of loan and insurance information by our dedicated insurance analysts reduce costs and lender liability while putting our lender clients back in control of their portfolios.

Benefits of Insurance Tracking with AFR
Lenders have one portal to view all loan and insurance data and documents with real-time online reporting. They can view and create ad hoc reports on everything from borrower pre-notices and insurance exceptions to insurance quotes, purchases, and cancellations. eliteTrac also makes it easy to view all properties located in a 100-year floodplain.
- Easy set up and tracking of all loan and insurance information
- 24/7 access to declaration pages, borrower notices and insurance renewal bills, all in one place
- Custom notification letter processing to request proof of sufficient insurance from borrowers
- Monthly and real-time reporting to review current insurance status on all portfolio loans
With experienced AFR insurance analysts working as your back office, you get unlimited access to our expertise. We handle inbound insurance inquiries, outbound requests for missing or incorrect information, and borrower notification letters.
Take control of your portfolio’s insurance
data and documents.
Create a report of under-insured loans
with just two clicks.
Substantially reduce portfolio exposure and insurance exceptions with increased visibility.
Increase employee productivity and eliminate the need to hire and train insurance experts.
Get answers to all your compliance questions with AFR’s online library and compliance team.
End-to-End Management of Your Portfolio and Insurance Information
- Lender-Placed Insurance
- Efficient Insurance Document Processing
- Custom Reporting and Notice Production
- Inbound and Outbound Call Center Services
- Complete Insurance and Notice Document History
- Full Visibility of Loan-Related Communications
